If you’re thinking the current PS3 credit card promotion is too good to be true- well, that might just be the case. While I certainly hope that not everyone has the same experience I did, if you did, just know that you’re not alone.
With all of the financial issues surrounding banks right now, it didn’t surprise me that Sony was offering a great deal on the PS3 if you signed up for their Playstation credit card. Sign-up, get instant approval, and then immediately turn around and save $150 on a PS3. Granted, shipping cuts into your discount, but $284 for an 80GB PS3 is still an awesome deal. I figured I would sign up for the card, buy the PS3, pay off the credit card when I received my first statement, then cancel the card. I’ve done this before at a few department stores and it’s definitely worth the discount.
Long story short, I signed up for the card- instant approval! I printed out my credit card information and hopped over to the Sony site to buy my PS3. Oh, first I have to sign up with Sony Rewards-hmmmm- OK. I sign up, but when I try to register my card, the system says it can’t find my information in the system. I call Sony and they tell me that a lot of people are having trouble and the CSR transfers me to another department. I sit on hold for 30 minutes and finally decide to hang up and try again tomorrow.
This morning I logged in- same error. I call Sony again and, oh, my card wasn’t activated yet?! Now I realize when I receive a new card in the mail that you have to call a number to activate it. Unfortunately, Sony failed to put this information on my credit approval page- the rest of my information was on there (card number,
expiration, security code, etc.) but nowhere does it mention that I have to call to activate the card. Regardless, the CSR activated it and said everything should be fine. I try to register my card online again- no luck. I called Sony…again… and explain the problem. The CSR tells me that Sony is aware there is a problem and that I will have to wait to receive the physical card before I can use it online for my discount. Hold on- what?! I don’t have a credit card swiper connected to my computer?! Why do I have to wait for a physical card to be able to use it online? I guess something magical happens to the card while it’s enroute via USPS and the mystical mail fairies somehow make my card work online.
Also, let’s keep in mind that this deal is obviously marketed towards people looking for a good deal on a Christmas present. Not taking into account the rush delivery I was offered, it can normally take up to 2 weeks to receive a new card. Then, combine that with the time it takes to actually receive the PS3 after you’ve ordered it. Oh, and, don’t forget that the USPS is already bogged down with Christmas present packages and Christmas cards. My biggest concern was by the time all of this “mailing” was finished, I wouldn’t receive the PS3 till well after I needed it- like January.
Unfortunately for Sony, this was the end of the line for me and the PS3 card. I immediately told the rep that I would like to cancel my card. I spoke with a Chase rep (the bank the card is issued through) and he tried to keep me onboard (even offered to rush deliver the card), but I was done with the whole thing at that point. I just couldn’t get over the fact that I had to wait for a physical card, when I had all the information right in front of me.
So, now I’m on the prowl for a good PS3 deal- although, I won’t save as much as I would have through Sony, Amazon is having a deal on some nice 80GB bundles for $399…with free 2-day prime shipping. mmmmm…tempting and I know Amazon won’t tell me I have to wait till they send a physical verification before they can process my order. I <3 Amazon. =)